Shipping Info

We offer FREE SHIPPING on most boards if a Commercial Address is supplied (Boards are delivered using commercial trucks and someone must be present to sign). For Residential addresses we charge an additional $49 (a signature is required on residential deliveries). We do not offer free shipping on Coreban, Boardworks, Rusty and Paddle Surf Hawaii brands.

$99 Dollar Flat Rate Shipping on Coreban, Boardworks Rusty and Paddle Surf Hawaii brands.

  • Flat rate shipping only applies to the continental United States.
  • Our system automatically assigns the flat rate of $99 dollars to all orders. Customers who live outside this are subject to additional shipping costs. A Poseidon Stand Up Paddle representative will contact you with the difference before hand to allow you options.
  • If you do live outside the continental United States, Please give us a call us at 310-694-8428 and we can quote you a shipping price before your purchase.

 

Shipping & Receiving Details

  • USPS / UPS / FEDEX orders are shipped within 24-48 hours - weekends and holidays excluded
  • USPS / UPS / FEDEX services we use do not pick up or deliver packages on weekends or holidays
  • Items ordered together may ship separately
  • Poseidon SUP may carry selected merchandise that is restricted from International shipping. If an order is placed with this selected product, you will be notified via email.
  • P.O. Box Addresses are shipped with USPS and can take up to 3 weeks to process. We suggests using a physical address and selecting UPS when possible. PO Box customers can call our Customer Service line to get an update on current USPS processing time at 310-694-8428.

 

Signatures are required for the delivery of the following orders

  • All first time orders over $250.00
  • All first time USPS / UPS / FEDEX Next Day Air orders
  • All first time orders with different bill to and ship to addresses

* USPS / UPS / FEDEX will not deliver a box that is signature required without someone being available to sign for the package. If this is a problem give us a call within 24 hours of  placing your order.

 

Order Verification

  • All suspect orders are subject to verification, this is done for your protection
  • Suspect orders will be held until verified
  • PayPal orders are an exception to verification

Shipping Transit Times

All Estimates Exclude Weekends & Holidays

  • USPS / UPS / FEDEX Ground See Chart Below
  • USPS / UPS / FEDEX 2 Day Air: 2 - 3 Business Days
  • USPS / UPS / FEDEX Next Day Air: 1 - 2 Business Days
  • USPS / UPS / FEDEX Next Day Saturday Service: Available Upon Request for Continental US Customers Only. Please call our Sales Department at (800) 588-3911 for details
  • USPS / UPS / FEDEX Exp Air (Alaska, Hawaii): 2 - 3 Business Days
  • USPS / UPS / FEDEX US Expedited (Puerto Rico & Guam): 3 - 5 Business Days
  • USPS / UPS / FEDEX Standard Canada: 7 - 10 Business Days
  • USPS / UPS / FEDEX Expedited Canada: 5 - 7 Business Days

 

USPS / UPS / FEDEX Ground Shipping Transit Times

  • Poseidon SUP suggests the use of USPS / UPS / FEDEX Ground as the most reliable/cost efficient method of shipping
  • Canada, P.O. Boxes, and Military Addresses do not qualify for USPS/ UPS / FEDEX Ground
  • Shipping times vary with location in states, contact shipping company for estimated delivery date based on shipment date from Southern California.

 

Calculating Shipping Costs Is Based On Flat Rate

  • Place the items you wish to order in your Shopping Cart & View it.
  • Select the shipping method you wish to use from the Shipping Method drop down menu